Privacy Policy

Overview

We collect and process only the information we need to deliver our services, respond to enquiries, and keep our systems secure.

Data Controller

Officine Minerva, Tuscany, Italy. Contact: info@officineminerva.com

Data We Collect

• Details you submit such as name, email, phone, and message content.
• Technical and usage data including IP address, browser, device type, and pages visited.
• Cookies or similar technologies required for core functionality and basic analytics.

Purposes and Legal Basis

• Responding to enquiries and providing requested information (performance of a contract or pre-contractual steps, Art. 6(1)(b) GDPR).
• Improving reliability, security, and performance of our services (legitimate interest, Art. 6(1)(f) GDPR).
• Sending communications you explicitly request, such as brochures or updates (consent, Art. 6(1)(a) GDPR).

Sharing

We never sell personal data. We may share limited information with trusted processors (for hosting, email delivery, analytics, or support) who are bound by confidentiality and data protection agreements.

Retention

We retain personal data only for as long as necessary to fulfil the purposes described above or comply with legal obligations, after which it is deleted or anonymised.

International Transfers

Where data is transferred outside the European Economic Area or the United Kingdom, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

Your Rights

Depending on applicable law, you may exercise the following rights with respect to your personal data:

• Access, rectification, or deletion of your personal data.
• Restriction or objection to processing.
• Data portability.
• Withdraw consent where processing is based on consent.

Send requests to info@officineminerva.com.

Cookies

We use essential cookies required for the operation of our site and may employ basic analytics. You can adjust cookie preferences through your browser settings.